We are very confident with the design and saw woods we offer. Countless buyers have put these saws to hard use time and time again. The amount of returns we have had we can count on one hand. For all these reasons we are happy to offer a limited warranty of five years.
Many buyers have posted videos and testimony of how they use their saws. We have learned a lot from these users and enjoy watching their videos. In house we have snapped, crushes, pushed and pulled these saws every which way to the moon. Our design is and has been final for nine years although sometimes we made subtle adjustments.
For any reason if the wood becomes cracked or separated simply fill out the Return Request Form. Crossbars and handles are matched and fit to one another. For that reason we usually need a return order to make a repair. Once here we recondition the entire saw.